Shipping policy

Shipping Policy
Last Updated: [21/09/2025]

At Fygda, we strive to ensure that your orders are processed and delivered efficiently. Please review our shipping policy below for details on delivery times, shipping fees, and other important information.

1. Processing Time

General:

Standard shipping takes 3-4 business days, location-dependent.

Express shipping is available for an additional fee.

Wholesale:

Estimated preparation times before shipping are:

- Up to 36 items: approximately 15 days.
- Between 40 and 90 items: approximately 25 days.
- Over 110 items: approximately 35 days.

This timeframe begins once the order is confirmed.

2. Delivery Times

• Shipping: 2 to 8 business days.
• Shipping times may be affected by carrier delays, weather conditions, or other factors beyond our control.

3. Shipping Fees

• Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.
  

4. Shipping Restrictions

• We currently ship within the United States only.
• We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time.
• Certain products may have shipping restrictions due to size, weight, or legal regulations.

5. Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can track your package using the link provided in the email or through the carrier’s website.

6. Lost or Delayed Shipments

• If your package is delayed or lost in transit, please contact the shipping carrier first for assistance.
• If you need further help, reach out to our customer support team at support@fygda.com.
• Fygda is not responsible for lost or stolen packages after delivery confirmation.

7. Incorrect Shipping Address

• Customers are responsible for providing the correct shipping address at checkout.
• If you realize an error after placing your order, contact us immediately. We will do our best to update the address before the order ships.
• Orders shipped to an incorrect address provided by the customer will not be eligible for a refund or replacement.

8. Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within [X] days of delivery at support@fygda.com with your order number and photos of the item.
• We will provide instructions for returning or replacing the item.

9. Contact Information

For any shipping-related questions or concerns, contact us at:
📧 Email: support@fygda.com